Ranchi Cab FAQs

1. What services does Ranchi Cab offer?

Answer: Ranchi Cab offers a variety of taxi services including one-way trips, round-trips, airport transfers, hourly rentals, and customized travel packages. Our services cater to both local and outstation travel needs.

2. How can I book a taxi with Ranchi Cab?

Answer: You can book a taxi through our user-friendly mobile app, available on both Android and iOS platforms. Alternatively, you can visit our website at www.ranchicab.com or call our 24/7 customer support at +91-123-456-7890 to make a reservation.

3. What types of vehicles are available?

Answer: Ranchi Cab offers a diverse fleet of vehicles including economy cars, sedans, SUVs, and luxury cars. We ensure that all our vehicles are well-maintained, clean, and equipped with modern amenities to provide you with a comfortable ride.

4. Are the drivers professional and experienced?

Answer: Yes, all our drivers are professional, experienced, and undergo rigorous training. They are familiar with local routes and traffic conditions, ensuring a safe and timely journey. Additionally, our drivers are courteous and committed to providing excellent customer service.

5. How is the fare calculated?

Answer: The fare is calculated based on the distance traveled, the type of vehicle chosen, and the duration of the trip. You will receive a fare estimate at the time of booking. We maintain a transparent pricing policy with no hidden charges.

6. Can I cancel or modify my booking?

Answer: Yes, you can cancel or modify your booking by contacting our customer support. Please note that cancellations made within a certain timeframe may be subject to a cancellation fee. For detailed information, please refer to our cancellation policy.

7. What payment methods are accepted?

Answer: We accept various payment methods including credit/debit cards, mobile wallets, and cash. You can choose your preferred payment option at the time of booking or upon completion of the ride.

8. Is there a waiting charge if the driver has to wait?

Answer: Yes, waiting charges may apply if the driver has to wait beyond the free waiting period. The waiting charge varies based on the type of vehicle and the duration of the wait. Details of the waiting charges will be provided during the booking process.

9. How can I provide feedback about my ride?

Answer: We value your feedback and strive to improve our services based on your input. You can provide feedback through our mobile app, website, or by contacting our customer support team. We appreciate your suggestions and comments.

10. Are the rides safe and secure?

Answer: Safety is our top priority. All our vehicles are equipped with GPS tracking, and our drivers undergo background checks and regular training. We also follow strict hygiene protocols to ensure a safe and secure travel experience for our passengers.

11. Can I book a taxi for someone else?

Answer: Yes, you can book a taxi for someone else by providing the passenger’s details at the time of booking. Just make sure to provide accurate contact information so the driver can coordinate with the passenger directly.

12. What if I forget something in the taxi?

Answer: If you forget something in one of our taxis, please contact our customer support team immediately with your booking details. We will do our best to locate your lost item and arrange for its return.

13. Do you offer corporate or business travel services?

Answer: Yes, Ranchi Cab offers customized corporate travel solutions, including regular pick-ups and drop-offs, business trips, and employee transportation services. For more details and to discuss your specific needs, please contact our corporate sales team.

14. Are there any discounts or promotional offers?

Answer: We regularly offer discounts and promotional offers to our customers. Stay updated with our latest offers by visiting our website, following us on social media, or subscribing to our newsletter.

15. How do I contact Ranchi Cab for support or inquiries?

Answer: You can contact Ranchi Cab for any support or inquiries by calling our 24/7 customer support at +91-943-177-0704, emailing us at info@ranchicab.com, or visiting the “Contact Us” page on our website. Our team is always ready to assist you.